Pomegranate Noir - Scent Surround Diffuser

Pomegranate Noir diffuser

Reading other reviews I can't agree with them. I have a large room and only use 5 diffuser sticks and find a very pleasant aroma. The only flaw in ordering this timeÖ as this was not a gift I agreed to no gift packaging. However this was a mistake, luckily no damage but I felt the diffusers were not adequately protected against the potential rough handling by delivery agents.

Really disappointing ??

Something fundamental has changed in the formula. I owned my last diffuser back in 2022. The scent would hit you like a wall when entering my flat. Now instead of a 12 ft + range it's around 2 feet. I opened it on the 23rd Dec and on the 7th Jan there's been no improvement. Why change a winning formula? I wish I had read the reviews before purchasing.

No smell

I am so so disappointed as I purchase the cologne all the time and am a little obsessed with the Pomegranate, however I decided to purchase the diffuser and cannot believe the lack of fragrance. Feel very let down as the item is expensive so should have been quality. Wasted my hard earned money ??.

Disappointed not the same

Something is not right with Pomegranate Noir reed diffuser. It was my go-to diffuser and always asked for it on my birthday and/or Christmas lists as it is an expensive luxury purchase. However the one purchased recently had no smell whatsoever so I contacted customer service thinking there must have been a poor batch delivery. They sent me a replacement and although seemed ok on opening it, after 2 weeks the smell has completely gone. So very disappointed and very reluctant to purchase any further products from this range. I can't believe I was unlucky to get another faulty diffuser so as some of the other reviews suggest the formula has changed.

Disappointed

I saved up to purchase this diffuser as was so impressed with the smell of it at my boss's house. Finally got it last week, but I can't smell it! I've used all 10 reeds, still can't smell it? What's going wrong? So disappointed

Disappointed

I saved up to purchase this diffuser as was so impressed with the smell of it at my boss's house. Finally got it last week, but I can't smell it! I've used all 10 reeds, still can't smell it? What's going wrong? So disappointed ??

Disappointing

I was so excited to receive this item online and was immediately drawn to the scent for the first two weeks. However, my excitement quickly turned to disappointment as the scent faded and the product started to change color. When I reached out to customer service, they casually brushed off my concerns, suggesting that I may have just gotten used to the scent. They recommended taking it to a store for inspection, but since there is no store near me, I'm left with a subpar product and a sour taste in my mouth. This experience has left me feeling hesitant about ever ordering from Jo Malone again

Very disappointed. Smell faded after one month.

I purchased this luxury Pomegranate Noir diffuser on 13 December 2023. Today January 21st 2024 I can barely smell it. Unacceptable. I will be contacting Jo Malone customer services. I will not purchase this again.

Very disappointed. Smell faded after one month.

I purchased this luxury Pomegranate Noir diffuser on 13 December 2023. Today January 21st 2024 I can barely smell it. Unacceptable. I will be contacting Jo Malone customer services. I will not purchase this again.

Extremely disappointed

I received this as a gift and saved it until I moved into my new house. The smell was divine for a couple of weeks and then faded away as the liquid turned brown. After a month there is very little scent unless you get right up close and even then, it is just a faint aroma. It is certainly not as I remember from previous diffusers when the delicious scent would intoxicate you each time you entered the room. Has the recipe changed?

Extremely disappointed

I received this as a gift and saved it until I moved into my new house. The smell was divine for a couple of weeks and then faded away as the liquid turned brown. After a month there is very little scent unless you get right up close and even then, it is just a faint aroma. It is certainly not as I remember from previous diffusers when the delicious scent would intoxicate you each time you entered the room. Has the recipe changed?

Disappointed

I received this as a gift from a client and was excited to use over the Christmas - last years gift scented the whole room and was lovely to come home to. This year the scent is very weak and only really noticeable if you are stood right next to the diffuser! What's happened??